Refund and Cancellation Policy

Unless otherwise stated in your organization's subscription terms, Tekoa subscriptions bill monthly in U.S. dollars (USD).

Plan upgrades may be billed immediately and may be prorated for the current billing period. Downgrades generally take effect at the next renewal unless otherwise stated in your account settings or written agreement.

You may cancel a subscription according to the options available in your organization settings or by contacting support. Cancellations take effect at the end of the current paid billing period unless otherwise required by law or agreed in writing.

Tekoa does not provide automatic mid-cycle refunds for partial months or unused time after cancellation. Refund requests are reviewed manually on a case-by-case basis or as required by applicable law.

Questions about billing, cancellation, or refunds: support@tekoa.llc